Privacy

Privacy Policy

Last Updated: 29 September 2025

1. Introduction

Welcome to Subcruncher.com ("we", "our", or "us"). Subcruncher Ltd is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our document conversion services.

Subcruncher Ltd
Registered in England and Wales
Website: www.subcruncher.com

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name
  • Email address
  • IP address
  • Browser type and version
  • Device information
  • Usage data and analytics

2.2 Document Data

Important: We do not store or retain the content of documents you upload for conversion. Documents are processed in real-time and are automatically deleted from our servers immediately after conversion is complete.

3. How We Use Your Information

  • To provide and maintain our document conversion services
  • To process your conversion requests
  • To communicate with you about our services
  • To improve our website and services
  • To detect and prevent technical issues or fraud
  • To comply with legal obligations

4. Data Retention

  • Document Content: Not stored. Documents are deleted immediately after conversion.
  • Personal Information: Retained only as long as necessary to provide our services or as required by law.
  • Analytics Data: Retained for up to 26 months for service improvement purposes.

5. Legal Basis for Processing (UK GDPR)

  • Consent: When you provide explicit consent for specific processing activities
  • Contract: To fulfil our contractual obligations when providing conversion services
  • Legitimate Interests: To improve our services, prevent fraud, and ensure security

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Encryption of data in transit (SSL/TLS)
  • Secure servers and infrastructure
  • Regular security assessments
  • Access controls and authentication
  • Immediate deletion of uploaded documents post-conversion

7. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers: Third-party providers who assist in operating our website (e.g., hosting, analytics)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain session information
  • Analyse website traffic and usage
  • Improve user experience

You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.

9. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of processing
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the details in Section 13.

10. International Data Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses
  • Adequacy decisions
  • Other legally approved mechanisms

11. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or wish to exercise your data protection rights, please contact us:

Email: info@subcruncher.com
Address: 3rd Floor, Great Titchfield House, 14–18 Great Titchfield Street, London, United Kingdom, W1W 8BD

14. Supervisory Authority

You have the right to lodge a complaint with the UK's supervisory authority:

Information Commissioner's Office (ICO)
Website: www.ico.org.uk
Telephone: 0303 123 1113